og体育首页 is excited about our new Online Banking and Mobile Banking platform. On this page, you will find a series of frequently asked questions along with several How-to videos to assist you in using the system.
- Pay Bills
- Deposit Checks Faster
- Check Balances
- 24/7 Account Access
- Easily Transfer Funds
- Push Notifications
Express Line is an easy and convenient service which allows you access to your account 24 hours a day, seven days a week. By using Express Line, you are able to perform a variety of transactions, such as:
- Balance inquiries
- Account transfers
- And more
Toll-Free Number 800-746-9600
New Member Enrollment
New User Tutorial
Making a Transfer
Making Transfers on
Depositing Checks on
Digital Banking FAQs
这次升级为您带来了一个易于使用的界面与许多新功能. Updated multi-factor authentication and passcodes offer the best security for your peace of mind.
Yes, you will need to delete the old og体育官网 app and download the new app from one of the app stores.
Once you are enrolled, fingerprint and face ID will be available depending on your device. The new platform will automatically identify the type of device you are using to log in and will present the correct options.
No. Bill pay and any recurring payments have been automatically converted to digital banking. A mobile phone number must be present on your account and cookies must be enabled for bill pay to link properly.
苹果iPhone / iPad / iPod:
下载免费手机银行应用, 苹果会员可以通过iOS设备或手机访问苹果应用商店 click here to download og体育首页 Mobile Banking app
下载免费手机银行应用, Android members can visit Google Play or check here to download the og体育首页 Mobile Banking app.
新的供应商没有这个选项可用. We will be happy to assist you with this request over the phone at 415-775-5377 or you may visit one of our local branches.
Our current core system and the new online and mobile banking system are not compatible in this area. 一旦og体育官网在今年8月进入新的核心系统, your full account number will be displayed within online and mobile banking. Until then, 如果您需要您的完整帐号, 请致电415-775-5477或到当地分店.
为了你的安全, you will receive a one-time password (OTP) when you enroll and when you log in for the first time.
If you currently have any scheduled transfers (recurring or future-dated), 这些将自动转移到新系统.
Transaction alerts and balance alerts will automatically transfer to the new system. The alert configuration in the new digital banking system has significantly more options available, 因此，og体育官网建议检查系统中的新设置.
See 这里有关于 Quicken或Quickbooks用户.
For online browsers:
Chrome, Edge, Firefox and Explorer, the current stable version and previous two versions (provided the browser maker supports those versions).
在更改到新系统之前, the Credit Union completed an analysis and identified that a very small population utilize this service and a decision was made to discontinue it. There are many services available for you and the Credit Union will continue to evaluate other products that we may want to introduce at a later time.
This feature will be available again when we complete our core system conversion this August. Our current core system and the new online and mobile banking system are not compatible in this area.
这是对湖滨分公司经理的赞美. Thank you for helping me in trying to get in touch and communicate with the online bank that fraudulently received funds from my account at the SF Federal Credit Union. She went out of her way to find a solution in retrieving the funds from that scam bank. 我仍在努力追回这笔资金.”Bong B.
“Your Online and Mobile Banking platform is the most stable and reliable platform I have used. The fact that I get downloads so often I know you are improving the product and protecting my security with each update.”Susan L.
“The branch manager at Golden Gate branch set me up as a member and helped me figure out how to improve my credit score. She was super! 友好、善良、知识渊博. 我很期待在SFFCC的银行业务! “Larry V.
“分行代表非常棒! 出色的客户服务. 她帮我开了网上银行和手机账户. 我总是在分公司找她，因为她最擅长她的工作. 她很乐于助人，而且经验丰富.”Tom R.
“Wow this was the best experience at any financial institution I have been in !!! very informative and simple clear financial options made easy to understand by one of the financial representative at Golden Gate Branch helped me. He was listening to my needs and future goal plans which made my experience a breeze with no waiting lines as well . 再次感谢旧金山中央大学! 非常感谢并期待一个长期的会员资格.”Tony G.
” I don’t bank here, 但想用他们的自动取款机, unfortunately there was a verbally aggressive homeless man fighting w/ a woman about her bike. 他不肯离开信用合作社，所以我走了进去 & 将情况告知员工. 三名员工都很主动地把他赶走了. A male employee offered to stand w/ me at the ATM till I was done, he helped me feel safe. The 2 female employee’s were also very supportive standing at the door, safety in numbers. I am so appreciative of these employee’s, they all took the initiative in this ugly encounter. They are truly assets to the company, hope your manager commends for your efforts. 非常感谢，请注意安全。”Sandie G.
“I just want to give a Big Thank You to the Digital Sales and Service Representative for the og体育首页. 她很有礼貌，而且客户服务非常好. She made my process of applying for a new Via Platinum Credit Card go smoothly and was also very patient with me, 确保我有获得资格所需的所有文件. Thank you sooo much!”Kendra C.
“数字服务代表很容易相处, very responsive and kept checking in on my to make sure everything was going smoothly. 我期待着与她进一步合作.”Darrell W.